Nice staff and nice building and good sessions. I have been doing parenting sessions and I’ve found it to be good for my understanding. I have tried other parenting sessions at my local school but didn’t like the staff or how it was run. Good different here learned a lot about myself and kids. Thank you for everything
Link Work Child Contact Centre
Our contact centre is a safe & neutral venue for children of separated families to meet with their non-resident parent or other family members. The most important people in the centre are the children. We aim to provide a warm and friendly atmosphere for them and have age appropriate toys, games and activities for them to use.
Our service is run by a team of fully trained staff and volunteers independent from the courts, social services or any statutory agency. You might need to use our contact centre if you and your former partner don’t want to see each other but would each like to see the children. You may not be able to agree on times and venues for contact to take place, or the court may have issued a contact order stating contact to take place at a centre. There is nothing to worry about, contact centres are child-centred friendly places!
Our Contact Centre offers both supported contact and supervised contact as well as room hire. Families can also use our Centre as a hand over point.
During Supported Contact our team will be on hand to support the session if required, but they may not remain in the contact room for the whole session. They are unable to make reports about visits, verbal or written, apart from the dates and times that families have attended. The only exception is if we believe there is a risk of harm to a child, member of staff, volunteer or other centre user. Other families may be present at the centre.
During Supervised Contact a supervisor will remain in the room at all times during the sessions. They will make notes during the session which will be used to form a report. Reports can be requested by CAFCASS, Family Court, Social Services and you can also request a report. The report will be shared only with the organisation or person requesting it, it will not be shared with anyone else without the permission of both parents/carers. Supervised contact sessions are private and only one family will be allocated to the room, other families may be present elsewhere in the contact centre.
Visits to the contact centre are by referral only. To make a referral please contact us at firstname.lastname@example.org to request a referral pack.
To read more about our service please read A Referrer’s Guide to Our Contact Centre.
Information for Parents –
The NACCC website www.naccc.org.uk has links to useful websites, stories from people who have used contact centres, and a comprehensive question and answer page for both mums and dads.
The Children and Family Court Advisory and Support Service provides publications for adults (including parenting plans), young children, older children and young people. Call them on 0844 353 4332 or look at their website www.cafcass.gov.uk
National Family Mediation www.familymediationcouncil.org.uk help families in conflict, especially those divorcing or separating, sort out arrangements for children, property and money.
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What our empowered women have to say...
Completing the Change programme has helped me better understand my mental health and ways of dealing with things
Member – Change Programme
Thank you to Gemma and all staff for making me feel welcome. I felt very anxious at the start but now I have finished I feel like I want to keep coming back. It’s a safe place for me to learn and grow and I enjoy all of the sessions that are there. The staff are lovely, and kind and caring and all show support to you. It doesn’t matter what you are there for because everyone is together working through it all.
Member – Turn Around Project
At Women’s Work, I discovered the freedom programme. This has helped me to understand the behaviour of the dominator.
Member – Freedom
After Healthy Emotions, I am able to look at things more positively and feel I will make better choices in the future.
I have been given so many new opportunities since I have been at Women’s Work. My eyes have been opened!